ABOUT THE EXPERIENCE
What can I expect from Cirque du Soleil KOOZA?
A dazzling Journey into acrobatics, laughs and human connection! KOOZA is a return to the origins of Cirque, celebrating audacious acrobatic prowess and bold slapstick comedy. The action-packed spectacle is a breathtaking tribute to physical artistry and expression of the human body. Led by our mischievous Trickster, audiences are transported into a whimsical and eccentric kingdom, where the innocent discovers his path through an emotional adventure of self-discovery. KOOZA is filled with surprises and a cast of unforgettable characters — from the flamboyant King to the whimsical clowns and many more. The show weaves themes of identity, duality, and self-recognition throughout its story. Inspired by the Sanskrit word “koza”, meaning box or treasure, KOOZA represents a “circus in box” – a dazzling production that blends heart-stopping acrobatics, bold visual design, and timeless humor in perfect harmony.
Where is Cirque du Soleil KOOZA located?
The event will take place at Bayfront Event Space (12A Bayfront Ave, Singapore 018970).
Does Cirque du Soleil KOOZA take place in an indoor or outdoor venue?
This Cirque Du Soleil KOOZA show is held indoors in an air-conditioned tent.
How long does Cirque du Soleil KOOZA last?
130 minutes, including a 25-minute intermission.
Will food and beverage be available on site for purchase?
We have a variety of snacks and beverages, both alcoholic and non-alcoholic, available for purchase at the circus grounds. Enhance your visit with the VIP Experience and enjoy exclusive premium catering in our private lounge.
Are outside food and drinks allowed?
No, food and drinks from outside the site are not permitted within our gates.
Is there parking available?
There will be parking available close to the site.
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
Will there be interaction with the performers?
Enjoy exclusive perks with our VIP package, and keep an eye out for Backstage Experiences and Meet & Greets, which may be offered in very limited quantities.
For those who want to be right in the action, the Exciting category provides premium front-row seating and an immersive, interactive experience.
Is Cirque du Soleil KOOZA performed in English or another language?
Cirque du Soleil shows use a universal language of movement, music, and expression. Dialogue is minimal; however, when present, it is in English.
Will there be merchandise for sale?
Yes, Cirque du Soleil KOOZA products are exclusively available at our on-site boutique.
ABOUT TICKETS
Can I purchase Cirque du Soleil tickets for KOOZA at the door?
If the show is not sold out, a limited number of tickets may be available at the box office available up-to 1 hour after the show starts. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App or on the Fever website.
Can I transfer my tickets to another person?
Yes, you can transfer your Cirque du Soleil KOOZA tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
No, you can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase. You will also find your QR code in your purchase confirmation email.
I can't find my Cirque Du Soleil KOOZA ticket. What should I do?
You can view your ticket in the Fever app, within the "Tickets section. If you don't have the app installed, you can download it from the Apple App Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Can I change the date of my ticket? Are refunds allowed?
This experience allows date changes up to 48 hours in advance. If you would like to make the change, please contact us and include the ticket ID associated with your purchase. You can also check if this option is available by consulting your ticket in the "Tickets" section of the Fever App where, if enabled, the "Change date and/or time" button will appear. Follow the steps indicated in the link to change the date and/or time of the ticket. For more information, you can consult our T&Cs.
Can I make a group booking?
Group rates may be available for parties of 5 or more. If you would like to book for a large group, please reach out to us.
Are group discounts available?
Group rates may be available for parties of 5 or more.
Do you offer press passes?
Press passes may be provided. Please reach out to us for more information.
Will there be meet and greet sessions/back stage passes?
A limited number of meet-and-greet and Behind the Scenes tickets may be available at a later date. Please check Fever website for latest updates.
ABOUT ACCESS TO CIRQUE DU SOLEIL KOOZA
Do I need to arrive at the start of my scheduled session?
Our site opens 90 minutes before showtime, followed by our VIP and concession tents at 60 minutes and our big top at 30 minutes. For the safety of our artists, latecomers will not be seated until a suitable break in the performance.
Can I bring animals? Are service dogs allowed?
Pets are not allowed on our site, though service animals are welcome.
Is the Cirque du Soleil venue accessible?
The entire circus grounds and on-site amenities are accessible to people with reduced mobility. Under the big top, easily accessible seats and specific wheelchair spaces are also reserved.
Are companion seats available next to accessible seats?
Yes, one companion seat is typically available next to each accessible seat.
Are security checks conducted at the entrance?
Yes, for everyone's safety, bag checks and security screenings will be conducted.
What are the prohibited items at the KOOZA show?
Outside food and drink, firearms, knives and professional cameras (with lenses) are not allowed on site.
Is Cirque du Soleil KOOZA accessible for deaf/visually impaired people?
Yes, it is accessible to deaf/visually impaired people.
Are there chairs available? Can I be seated during the experience/exhibition?
Yes, this is a seated experience. Each visitor will have a seat.
Will restrooms be available on site?
Yes, restrooms are available on site.
Can I take photos or record Cirque du Soleil KOOZA show?
Small, pocket-sized cameras – no lenses - and phones are allowed. For the safety of our artists and the comfort of our audience members, only pictures without flash and short videos below the shoulder are permitted.
Is there a Lost & Found?
The venue staff would be happy to search for your lost item.
Is coat check available?
No, a coat check is not available on site.
Is there an age requirement for Cirque du Soleil?
Cirque du Soleil KOOZA is a family-friendly show and is recommended for all ages. For young children, we recommend bringing fitted hearing protectors.
Do children need a ticket?
All guests must hold a valid ticket for entry, regardless of age. Children under 2 years old who do not require a separate seat may enter with a Reserve D ticket. Children aged 2 and above must hold a ticket at the applicable price category.
Are booster seats available?
Booster seats are available in limited quantities inside the Big Top. Please speak to an usher if you need one. Availability is on a first-come, first-served basis.
